Privacy Policy

Introduction

Drive Coach ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

Information We Collect

Data Linked to Your Identity

Contact Information

• Email Address: We collect your email address when you create an account or sign in using Google authentication. This is used for account management, authentication, and communication purposes.

Data Not Linked to Your Identity

Financial Information

• Payment Information: When you make purchases or subscribe to premium features, payment information is processed through secure third-party payment processors. We do not store complete payment information on our servers.

Location Information

• Precise Location: With your permission, we collect precise location data to provide driving route guidance and locate nearby driving test centers.
• Coarse Location: General location data may be collected to provide region-specific content and features.

Identifiers

• User ID: We generate and maintain unique identifiers to manage your account and app preferences.

Diagnostic Information

• Crash Data: Information about app crashes and errors to improve app stability.
• Performance Data: Analytics about app performance and feature usage.
• Other Diagnostic Data: Technical information about your device and app usage patterns.

How We Use Your Information

• Account Management
  • Creating and managing your user account
  • Authenticating your identity
  • Providing customer support
• App Functionality
  • Delivering driving test preparation content
  • Providing navigation and route guidance
  • Managing your progress and test results
  • Enabling premium features for subscribers
• App Improvement
  • Analyzing app performance
  • Debugging and fixing issues
  • Enhancing user experience
  • Developing new features
• Communication
  • Sending important updates about the app
  • Providing customer support
  • Responding to your inquiries
  • Sending promotional content (with your consent)

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Secure user authentication
• Regular security assessments
• Limited access to personal data by authorized personnel only
• Data retention policies that align with the purpose of the data collection
• Regular backup procedures

Your Privacy Rights

You have the right to:

1. Access: Request access to your personal information
2. Correction: Request correction of inaccurate data
3. Deletion: Request deletion of your personal information
4. Portability: Request transfer of your personal information
5. Opt-out: Opt-out of promotional communications
6. Consent Withdrawal: Withdraw previously given consent

To exercise your rights, please contact us at support@drivecoach.mintmarketing.ie.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable law. When we no longer need to use your information, we will securely delete or anonymize it.

Cookie Policy

Our app may use "cookies" or similar tracking technologies to enhance user experience. You can choose to disable cookies through your device settings, but this may affect the functionality of the App.

Consent

By using our App, you consent to our Privacy Policy and agree to its terms. If you disagree with this policy, please do not use our App.